Cookie Policy
Last updated: December 2024
What Are Cookies?
Cookies are small text files that are stored on your device when you visit our website. They help us provide you with a better browsing experience by remembering your preferences and improving our services. At ShinePrime, we use cookies to enhance the functionality of our website and to understand how our visitors interact with our content.
Cookies contain information that is transferred to your device's hard drive. They do not harm your device and we do not store personally identifiable information in cookies that we use. You can choose to accept or decline cookies through your browser settings.
Types of Cookies We Use
Essential Cookies
These cookies are necessary for the website to function properly and cannot be switched off in our systems. They are usually set in response to actions made by you which amount to a request for services.
- Session management for service bookings
- Shopping cart functionality
- User authentication and security
- Load balancing and performance optimization
Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our website and services.
- Google Analytics - website traffic and user behavior
- Page views and time spent on our site
- Most popular services and pages
- Conversion tracking for our booking system
Functional Cookies
These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.
- Language and location preferences
- Contact form information
- Recently viewed services
- Customer service chat preferences
Marketing Cookies
These cookies are used to track visitors across websites to display relevant advertisements and measure the effectiveness of our marketing campaigns.
- Facebook Pixel for social media marketing
- Google Ads remarketing
- Service-specific promotional campaigns
- Email marketing performance tracking
Third-Party Cookies
We also use various third-party services that may set their own cookies. These services include:
Google Services
Google Analytics, Google Maps, Google Tag Manager
Social Media
Facebook, Instagram, LinkedIn integration
Customer Support
Live chat widgets and feedback systems
Booking Systems
Payment processors and scheduling tools
Managing Your Cookie Preferences
You can control and manage cookies in various ways. Please remember that removing or blocking cookies may impact your user experience on our website.
Browser Settings
Most web browsers allow you to manage your cookie preferences. You can set your browser to refuse cookies, or to alert you when cookies are being sent:
- Google Chrome: Settings → Privacy and security → Cookies and other site data
- Mozilla Firefox: Settings → Privacy & Security → Cookies and Site Data
- Safari: Preferences → Privacy → Manage Website Data
- Microsoft Edge: Settings → Cookies and site permissions
Cookie Consent Tool
When you first visit our website, you'll see a cookie consent banner. You can use this tool to:
- Accept all cookies for the best experience
- Reject non-essential cookies
- Customize your cookie preferences
- Change your preferences anytime by clicking "Cookie Settings" at the bottom of our pages
Cookie Duration
Different cookies are stored for different periods of time:
| Cookie Type | Duration | Purpose |
|---|---|---|
| Session Cookies | Until browser closes | Essential website functionality |
| Persistent Cookies | 1 day - 2 years | Remember preferences and settings |
| Analytics Cookies | 2 years | Website performance monitoring |
| Marketing Cookies | 30 days - 1 year | Personalized advertising |
Impact of Disabling Cookies
While you can disable cookies through your browser settings, please be aware that this may affect the functionality of our website. Some features may not work properly:
Essential Features
- • Service booking system
- • Contact forms
- • User account functionality
- • Payment processing
Enhanced Experience
- • Personalized content
- • Remembered preferences
- • Relevant recommendations
- • Optimized performance
Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we will:
- Update the "Last updated" date at the top of this policy
- Notify you of material changes through prominent notices on our website
- Maintain previous versions for your reference
We encourage you to review this Cookie Policy periodically to stay informed about our use of cookies.
Contact Us About Cookies
If you have any questions about our Cookie Policy or how we use cookies, please don't hesitate to contact us: